Bank teller is that person in the bank who is responsible to do customer’s various works like deposits, transfers, withdrawals and other financial transactions.

Bank Teller Job Description

The job description of a bank teller includes the work of various financial routine transactions for customers. Candidate for this job profile should be organized and able to respond nicely to the customers when they need any help. In short, we can say that a bank teller works to handle the daily financial transactions and other issues of customers. They are also responsible to make a recommendation for bank’s products and services. Bank teller also has to maintain the records of various data and other financial information. The nature of a bank teller should be helpful, efficient, accurate, calm and courteous.

Roles and Responsibilities

• Their work is to assist the customers by processing their financial transactions which include withdrawals, deposits, transfer, and payments.
• Help the customers by answering their questions, solving their issues and taking action on any of their accounts related complaints and discrepancies.
• Making promotions and recommending bank services and products.
• Their work also includes maintaining the record and track all the information related to customers, bank supplies, transactions and ensure that all the information is accurate and complete.
• The responsibility also includes the work of maintaining the cash drawers and reconcile any type of discrepancies.
• Maintain cleanliness, hygiene and organized work area.
• Maintain the privacy of the bank related to the currency, transactions and other confidential information.
• Bank teller is also responsible to manage the cash packaging and coins rolling and safely store it in drawers or bank vault.
• Work according to the bank’s legal rules, regulations and policies.
• Responsible to manage the bank software accurately.
• Bank Teller should co-operate the other bank staff and able to give a report to the seniors when asked by them.

Bank Teller key skills required

• Able to pass a background check.
• Good communication skills.
• Math and computer skills
• Experience in cash handling jobs or related work.

Education, training, and Certifications

• Bachelor’s degree in finance, business or related field.
• Good time management, organizational and should have customer service skills.