Back Office Executive is the person who is responsible to manage the administrative and managerial support to the staff members of the company.

Back Office Executive Job Description

The job profile of a back office executive is to play a supportive role for the company by guiding and giving advice to the juniors. The candidates don’t have to interact directly with the clients but they will only give directions to the other personnel for handling, knowing and fulfilling the need of the client. Their work also includes the work of research. Analysis, survey, and presentation of the data reports. The accounts functioning work is also included in their work list.

Roles and responsibilities

• The responsibility of a back office executive includes the work of market research, survey, processing and preparing several reports for the company.
• Engaging with the administrative duties like answering for emails and messages, printing, ordering the office supplies, data entries, keeping daily records, etc.
• Their work also includes to support and assist the sales team of the organization.
• Works for the front office team in guiding them for several activities.
• Support the administrative team in their daily work.
• Greet the customers and provide them good services if needed.
• Keep the financial record and maintain the accounting transactions daily.
• Prepare the company’s receipt, bills, and invoice.
• Manage office staff meetings, conferences, and other office activities.
• Give training and information to the new employee about the company work.
• Responsible to manage all types of technical equipment of the company.

Back Office Executive key skills required

• Knowledge of CRM platforms.
• Able to work and lead the team along with assisting the seniors.
• Skill to complete the work within a given time period.
• Good communication skill both written and verbal.
• Skill to handle the clients and their issues.

Education, training, and Certifications

• Bachelor’s Degree in Business Administration or relevant to it from a recognized university.
• Experience certificate of work in the same field.
• A training certificate of work in Business Administration will be also given priority.
• Certificate of computer basic courses.